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Sign-up Essentials

Before you begin the account onboarding process, ensure you have the following prerequisites ready. This helps streamline your activation and prevents security setup delays.

1. Authentication Interface​

The DataReality secure portal manages all user access. Familiarize yourself with these core screens.

Account Registration​

Your journey begins with registration. Ensure all details match your corporate identity for verification.

  • First/Last Name: Must match your government-issued ID for audit trails.
  • Company Name: Must match the legal entity defined in your DataReality Service Agreement.
  • Phone Number: Required for secondary identity verification (SMS fallback).
Registration Screen

Secure Login​

Access the platform via the unified login portal. Note the requirement for email and password validation.

Password Policy:

  • Minimum 12 characters
  • Must contain uppercase, lowercase, number, and special character (!@#$%^&*)
  • Cannot be one of your last 5 passwords
Login Screen

Password Recovery​

If you lose access, use the automated recovery flow to reset your credentials securely.

Forgot Password Screen

2. Supported Browsers​

DataReality NUI is optimized for modern web browsers. For the best experience and security, please use the latest versions of:

Browser Compatibility
  • Google Chrome (v90+) - Recommended for best performance
  • Microsoft Edge (v90+)
  • Mozilla Firefox (v88+)
  • Safari (v14+)

Hardware Recommendations​

  • Screen Resolution: Minimum 1366x768. Recommended 1920x1080 for complex dashboard visualizations.
  • Memory: Minimum 8GB RAM recommended for handling large datasets in NUI.

Note: Internet Explorer is not supported.

3. Email Requirements​

Corporate Email Security
  • Corporate Email: You must use the corporate email address where you received your invitation. Personal email addresses (Gmail, Yahoo, etc.) are blocked for security compliance.
  • Allowlisting: Ask your IT department to allowlist the domain thedatareality.com and no-reply@thedatareality.com to prevent invitation links from being quarantined.
  • Link Expiry: Invitation links are valid for 48 hours. If expired, request a new link from your admin.

4. Authenticator App​

Authenticator Apps

You will need a mobile device with a valid authenticator app installed for 2FA. We support Time-based One-Time Password (TOTP) apps such as:

  • Google Authenticator (iOS | Android)
  • Microsoft Authenticator
  • Authy

Ensure your device time is set to "Automatic" to prevent code synchronization errors.

Troubleshooting 2FA​

  • Code Invalid? Check your device's time settings. Even a 1-minute drift can cause failure.
  • New Device? You will need your Backup Codes (saved during setup) to login and re-configure your authenticator on a new phone.